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I just deleted about a dozen posts this morning that advertised a dietary supplement. I had deleted a few last week, but I discovered today that quite a few postings got by me. We usually have some technology to stop a lot of this. I changed a couple settings and hopefully we will no longer see these types of postings.

 

Why do they spam the ACS Network? These postings are usually an attempt to raise a product's standing in search. It has a lot to do with the number of links into a site.

 

Because these postings are obviousy spam, we are not notifying the user. We are taking full-blown action where their account and all their content (usually one post) is deleted.

 

If you happen to see spam, please report it as abuse. That action will mark the content for moderation and someone will delete or at least hide the content.  We want to keep the content on the ACS Network relevant to its users.  Thanks!

It has been about a month since the last upgrade of the ACS Network and we are still working a few of the bugs out. Here is an update as to what is outstanding:

 

  1. Email Digests: We are still trying to get our email digests to look like they come from the ACS. We realized that the return email address (Jive acs@jiveon.com) was showing, but we were able to change that to the ACS Network and communities@acs.org today.  We are still working to get an ACS header and footer to appear in the email as well. 
  2. Photoalbums: As you may know, photoalbums  no longer exist in the Network. Instead, there will be photo collections which are associated with specific groups or forums. Anything in a photo album prior to the upgrade is still not showing (i.e. the photos are there but you can't get to them). Our development team is working on a process to expose them, but they are going slowly to make sure we get all the information needed in order to move them into the new photo collections. Some of that work may be manual, but we expect to start seeing these old photos soon.

 

The Curriculum Vitae (your list of publications, experience, and education) are still part of the profile but appear under the "More" menu.  The Edit ACS Profile, also under More, is where you would change your email address or opt out of the Network.

 

 

Finally, if you are a group owner/admin, check out New Feature - Bulk Manage Content

 

We appreciate your patience and support of the ACS Network as it evolves. This last upgrade involved some major changes in the background software, but we are confident it will be the best solution (for the time being). As always, let us know if you have questions or concerns.

The Committee on Corporation Associates provides funding for ACS Local Sections and International Chapters to promote industry-focused events at the local section and international chapter level.  Events such as job fairs with local chemical employers, résumé writing workshops, networking receptions, and panel discussions with industry leaders - benefit local section and international chapter members employed in industry.

 

Upon review and approval of submissions, Corporation Associates will fund up to $1,000 to help subsidize the costs associated with hosting these events.

 

To apply for the grant go to Local Section and International Chapter Grant Application

 

Deadline for submissions July 1 and winners be notified no later than September 15.

We've recently identified a bug that only occurs in Chrome when uploading files to the ACS Network.

 

When you go to create a file you should see a way to select a file. In other browsers, selecting "Click on a link to select a file"

upload-file-chromebug.png

 

In other browsers, you see a window with which to select your files:

 

In Chrome, this window does not come up. It is a tricky problem that we have not been able to pinpoint.  The work around is that you open a window showing your files and drag and drop them into this space, or use a different browser.

 

We apologize for any inconvenience this may cause and will continue trying to understand this issue.

 

Thanks,

Christine

PROBLEM RESOLVED

We are getting reports of users not being able to login on the ACS Network. When you log in on www.acs.org or on communities.acs.org, you get pushed to the SSO-error.jsp page  which asks you opt in or check your opt-in status. You are already opted in, so you get caught in a loop. It is my understanding that it doesn't help to try and reset your opt-in status as per (Login Issue - What to do if the ACS Network doesn't recognize you.)

 

If you are having this problem, please try the following:

  • For Firefox, open a "New Private Window" (access through menu on the right)
  • For Chrome, open a "New Incognito Window"  (shift-ctrl-N on Windows)

In many cases, this will allow you to login. Sometimes just using a different browser will work as well.

 

It appears that not everyone is experiencing this issue, but recognize it is very frustrating for who do. Please feel free to comment below as any input from users helps us better diagnose the problem. We are working with our technical team to remedy this issue.

 

Thanks for your patience.

Christine Schmidt

PROBLEM RESOLVED

 

We have identified a problem with the CV app. If you go to another user's profile, you can see their 'Education". If you click on the tabs to navigate to their Experience or Publications, You will see an error -- a red bar and nothing will happen.

 

You can access their Experience or Publication by replacing "education" in the URL with "experience"  or "publication" . You can also search  or browse for this content by t going to "browse" in the top nav or searching for that particular user.

 

We are working on fixing this issue as soon as we can.

 

Thanks for your patience.

With the upgrade comes new functionality. In playing around, I found this new piece that may be helpful to members of this community.

 

When you have a  private group, you may share share content with users outside of this private group. (This does not work for secret groups or forums.)

 

To do this within a group, go to Manage, then Settings:

manage-settings.png

 

Select on "About"

about-group.png

 

Then under "Extend Visibility", check the box next to "Non-Member Content Editing".

 

Editing-group-type.png

 

From this point, when you attempt to share content with a user who is not a member of the group, you will see this menu.

share-outside-group.png

 

Any member of the group can see for each document who has access outside of the group and revoke that access.

 

revoke-content-access.png

With the end of 2015, the ACS Network has been upgraded

 

The primary changes to this upgrade are primarily to the header and navigation. In addition to updating the visual design to better match that of www.acs.org, the navigational elements have been significantly simplified. This and some of the other changes may help the ACS Network be more mobile friendly.

 

Specifically the changes include the following:

 

  • We have eliminated the links and mega-menus for the upper level forums. They can now be found in a pulldown under Forums.
    pulldown.png

 

  • There is now a "News" page which is where you can see your activity streams as well as streams for Top & Trending Content and Most Recent Content. This is where you would find any custom streams you may have set up previously.
    streams.png

 

  • Messages, which include your Inbox, Moderation, and Actions are accessed through the alert icon (yellow circle with number) beside your name in the upper left.
    inbox-notificaiton.png
    • New to this area is a page called "Your View" which allows you to customize a page with content you want such as, Key Content and Places (groups or forums), Trending Content, Latest Blog Entries.
      Yourview.png
  • The upper right hand corner changes when the user logs in. This is where you can create a link, access an app, go to your inbox, and see your personal menu.

 

  • The personal menu (the pulldown that appears when you click on your name in the upper right hand part of the page) has been updated to include links to Your Content and Your Places. You will need to go to your profile to see your Contacts.
    personalmennu.png

For Group Owners:

If you own or manage a group, you should check the group to see how it displays.  You may want to change the header to a more appropriate background and change the text so that it is more legible. We have found that titles on some groups and forums can no longer be read. 

 

The navigation for the widgets has also been changed so that you may no longer need to display the Activity widget. 

 

 

Why do we upgrade the Network?

This upgrade is partly driven by the fact that the ACS Network resides on licensed software provided by Jive Software. They require their users to upgrade on a regular basis so that support for the platform can be maintained. If you have been on the Network for any amount of time, the upgrades occur approximately every 18 months or so. Upgrading on a regular basis also gives us access to new and evolving functionality and provides our users with an ever-improving experience.

 

In an effort to make the upgrades cost-effective and more nimble, the ACS Network reflects much of the functionality and navigational layouts provided by Jive. Customizations (i.e. changes to the functionality of the platform) are resource expensive and often interfere with current and functionality, so we try to leverage the platform's native capabilities and limit the customizations as Jive is continually updating its platform.

As part of the recent upgrade of the ACS Network, you may notice some significant changes to your profile.

 

The first change is the appearance of your profile. You will notice a very significant layout change which presents the most important information about you.

profile.png

 

As a way to improve the Network, we have created a new Curriculum Vitae app, which allows us to group these three types of content together in way that make sense. This customization allows our users to better build out their online CV which was the one of the original intents of the ACS Network. Having the CV app separate from the profile also results in some efficiencies as we continue to updgrade the Network.

cv.png

You can access the Curriculum Vitae from your main profile page:

cv-link.png

It can also be accessed through several other places including the personal pulldown menu which appears when you click on your name in the upper left corner of the page and under the Apps menu.

 

In order to put this new application in place, we had to migrate all of the old education, experience, and publications data. You may have noticed that your education, experience, and publication data may have been updated or that you received notifications of profile updates for users that follow. This was an automated process and should not have changed any of the data.

On Friday, August 22, starting at noon EDT, the ACS Network will be unavailable as we upgrade the system.  We believe that the Network will be unavailable most of the afternoon.  We appreciate your support and patience as we work to continue to improve this platform.

 

Frequently Asked Questions

Why are we upgrading?

The ACS Network is on a licensed platform from Jive Software. With the evolution of social collaboration tools, Jive is constantly updating their software. In order to maintain support, we are required to upgrade.

 

What are the major changes we will see with the upgrade?

The biggest change we will see with this upgrade are in the profiles. The entire layout has been updated to display more relevent information. 

 

In addition, your education, experience, and publications information has been moved into an online curriculum vitae.  We are excited to present your content this way and feel it is a significant improvement. You may access your curriculum vitae or that of any other user by going to that user's profile page. This functionality may not be available immediately after we finish the upgrade but should be fully in place by Monday, August 25. 

 

Is anything going away?

As the ACS Network and the platform that supports it matures, we have found that very few people use "My Links".  This functionality will disappear with the upgrade.

 

What other new things will I see?

You may notice other changes in functionality.

 

  • All Groups and Forums will now be able to have an image at the top of their Overview pages. The default is a red image but can be changed out by the group owners.  There is a library of images and colors, or a custom image may be updated. Owner should know that the system will overlay a grey gradient on top of a custom image to make sure the group navigation is legible.

 

  • A new social sharebar for sharing content on social sites.

 

  • Apps and Projects are now both available. Stay tuned for a tutorial on how to use them.

 

Anything else I should keep in mind?

 

We think this is an improvement to the ACS Network but we also know that software this complex may have new bugs.  We encourage you to ask questions or report issues in our Help Forum.

As many of you may have noticed, the ACS Network has been getting hit by spammers who are posting links about movies or other products unrelated to our community. ACS staff are constantly monitoring to find and remove this in appropriate content as quickly as possible.  We have also begun moderating more content, so sometime content you are posting will need to be approved.

 

What can you do to help?

First, be patient if your content is moderated. We're working to improve how we moderate content, but we have some limitations.

Second, if you see spam, you are welcome to let us know.  At this point in time, it is probably easiest to post a link to the content as a comment to this post.  We'll see if there is a better way in the future.

 

Thanks for all your help as we make the ACS Network a better community.

As many of you may have seen, we have a little checkbox on the login page which says "Remember Me'. All of us, myself included, expect that the system will keep me logged in.  For the most part, the system remembers who I am from day to day.  But there are times when I seem to get logged out.

 

So here is what we think is happening in very basic terms:

  • If you close your browser, the system will remember who you are from day-to-day if you have checked "Remember Me".
  • If you leave your browser open during the day while you are working, you will eventually be logged out, regardless of whether you selected "Remember Me".

 

We have discovered there is a setting that tells the system to log you out if you are inactive for a time period. We will try extending that time period so that the other system which contains the "Remember Me" instructions will work.

 

We ask that you be patient and know that we're getting much closer to figuring out how to make this work properly.  

Welcome to the ACS Network, version 4.

 

I hope most of you noticed that we were down most of yesterday and that we have a new look. For more than six months, we've been working on the new interface. We new early in the year that we wanted to move to the new version of the software (that we license from Jive Software), but we also wanted to customize our interface to meet the need of the community.

 

We took time at both ACS National meetings to do some usability testing.  In that, we had users look at wire-frames and mock-ups of the Network and asked them specific questions around labels and their placement. We had a team of staff here who were familiar with social media reviewing the final changes. We think we have an interface that is more intuitive to our users.

 

In the coming weeks, we'll be working on rearranging some of the content on our forums. We understand that some of our forums need work.  In addition, we will try to work on updating our help documents for the current version.  I'll post things to the blog as we release them.

 

For now, we ask you to enjoy the new ACS Network and to have patience as we continue working on improving it.

 

Thanks!

Christine

As we start 2013, many of us are busily summarizing 2012.  As product manager for the ACS Network, I thought I would share with you some of the highlights for the year.

 

First, we started 2012, with a major upgrade (that was officially completed on Dec 29, 2011). Most users probably didn't see it until 2012, and we spent several weeks in the beginning of 2012 fixing small bugs and configuring the system. This was a major upgrade which introduced a new look and feel to the Network and rearranged much of the functionality.  We introduced the What Matter Pagesctivity, Communications, and Actions ) to help you get notifications about the content you are interested. Many of the issues with system speed/performance improved, and the entire Network was more visually pleasing.

 

Other new functionality introduced in 2012 included

  • Photo Albums allow you and your colleagues to organize and share photos from events you sponsor into albums.
  • Events & Calendaring allow you to schedule, to invite, and to RSVP to an event. This is a great way to distribute information about events you are sponsoring, including directions, menus, and contact information.
  • Quicklinks, currently called “Your Stuff”, is a pulldown menu that is customizable to allow you to create their own set of shortcuts to the groups and forums that you most commonly visit.
  • Publications uploader allows you to upload citation information for multiple publications via an RIS file. RIS files can be created from many publishers’ sites.

 

Of courrse functionality is good, but we are particularly proud of the growth in content.

 

New Forums

    • Chemical Entrepreneurs and its subforums are targeted at chemical entrepreneurs and small businesses and contain various resources to support the endeavors of this audience. At least one of the subforums is restricted to ACS members.
    • A new Job Club serves unemployed ACS Members.
    • ACS Combinatorial Science highlights some of the latest advances in combinatorial chemistry, biology, materials science and analysis.

 

Blogs

 

Special Groups

    • International Chemistry Olympiad contains photos and links to videos from the 2012 International Chemistry Olympiad that was held in Washington, DC.
    • Green Chemsitry & Engineering also contains photos from the annual Green Chemistry & Engineering Conference. It also contains information for the upcoming conference in 2013.
    • Ask an ACS Chemist is a group of ACS members who are professionals in their respective fields and who are ready to answer general chemistry and other science related questions.

 

Finally, the Molecule of the Week was created on the Network, and we ran promotions to friend MOTW, and later in the year, to attend an event sponsored by Molecule of the Week. These promotions were held at both national meetings and four regional meetings. Those participating received a MOTW t-shirt with either caffeine or tryptophan on it.

 

We are looking forward to 2013. Look for my next post to get hints about what might be coming next.

Happy New Year!

We have been working this year on identifying inactive groups on the Network. We're in the last steps of actually removing these groups from the Network. We notified group owners earlier this year to notify them that their group was inactive and on the list to be deleted. Some owners requested that they still want their groups and we will not be removing them.

 

It is not too late. If you own a group that is inactive but want to keep it, please let us know by sending an email to ACSNetworkFeedback@acs.org. You can also let us know if you have a group you would like to get rid of.

 

Paring down the number of groups will help the active groups be more easily found not only today but in the future. We appreciate your help in this.

 

Christine