A Complaint of Retribution for Following Procedures

Document created by David Chesney on Feb 8, 2011
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A quality inspector claims that by following established procedures to document all defective hardware she has incurred retributions. The reader is asked to play the role of the Inspector’s boss, the Head of Quality Control, and determine whether the Inspector suffered retribution. By careful delineation of the Inspector’s job, the Head of Quality finds that the Inspector completely fulfilled the requirements of her job and that retribution was improper.