Publication Details (including relevant citation information):
Pittcon 2014, ALMA Symposium, Abstract Number 40-6, March 2, 2014.
Hiring and staff development strategies are important for maintaining the high performance of the internal analytical testing lab at Afton Chemical, a petroleum additives company located in Richmond, Virginia. In the past, the analytical group was used to screen entry level employees for positions in other areas of R&D, but increased demand for quality and throughput in analytical results has required a robust and skilled team in the analytical lab with a strong customer focus. Lab organization and culture will be described along with the steps used in hiring, training, and developing technicians to succeed individually and as part of the team.
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