Stephanie Mabry - HighPerforming and Happy:  Team Development in a Research and Development Analytical Testing Lab

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      Publication Details (including relevant citation   information):

      Pittcon 2014, ALMA Symposium, Abstract Number 40-6, March 2,   2014.

      Abstract:

        Hiring and staff development strategies are important for   maintaining the high performance of the internal analytical   testing lab at Afton Chemical, a petroleum additives company   located in Richmond, Virginia. In the past, the analytical group   was used to screen entry level employees for positions in other   areas of R&D, but increased demand for quality and throughput   in analytical results has required a robust and skilled team in   the analytical lab with a strong customer focus. Lab organization   and culture will be described along with the steps used in   hiring, training, and developing technicians to succeed   individually and as part of the team.

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