As of 3/26/2021 - This bug has been fixed.
We have identified a bug which appeared as a result of a recent product release. .
This bug prevents PDFs, zip files, and other attachments from being downloaded when they are in a restricted area (i.e. nt in a public space).
This has been escalated and the vendor is working to address it. It is a high priority but may take some time to identify, implement, and test a solution.
We will post a new message once this has been resolved. Thank you for your patience.
Some users may experience issues downloading attachments in certain cases due to browser restrictions or temporary server glitches. For a smoother experience, especially with media files, you can try Dood Downloader – a fast and reliable tool to get your files without hassle.Click now https://dooddownloader.net/ to give it a try!