Before I left my position with a major pharmaceutical company I felt inundated by e-mails from colleagues on multiple project teams, directors, associate directors, etc, etc. I felt that there was little time to focus and work creatively. I also recall chatting with a colleague while waiting for a meeting room to become available about the incursion of e-mail into our thinking time and this fellow scientist had never heard of e-mail filters and filing tools! It seemed to me that corporations needed to be proactive with providing technical training and strategies to cope with these new communication tools. I was very happy to read your Career Tips article on strategies for effective communication. Although I'm not in the middle of such turmoil and, to be honest, what felt like a toxic work environment, I plan to check out the referred book by Sherry Turkle, Reclaiming Conversation: The Power of Talk in a Digital Age." Thanks for bringing this resource to my attention!