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how to creat an account

how to creat an account

hi, I am Sondos Aburayyan from Jordan and I joint ACS and my member No is 31842433

I had a problem in creating user name and password.

how I can solve it


the above massage was received from a new member and facing a problem in creating username and password

Hello Imad,

Here is a link to a Help document that may give you some direction on how to create a new account: Logging In

If after looking at that document you still are having difficulties, please email me at so I may better assist in getting the account established.

Thanks! - Jamie


I think you will need to contact our customer service group. I have limited access and can see that you are in our database but do not have a username and password. Please see for the various ways to contact them.

They should be able to help you.