As all of you are aware, the ACS has been roundly criticized of late, most recently over the language and tone with which we responded to a reporter for the Chronicle of Higher Education. While there is room to discuss and debate the issues raised in earlier blogs and listservs, there is not the environment to have open and productive conversations if there is a lingering sense among ACS Publications' customers that we are unwilling to engage and are dismissive of the library community.
We are planning to release the attached Open Letter in the coming day or two as a way to re-open productive discussion and begin the process of repairing damaged relationships.
I invite you all to read this in advance of it's release, and to provide any thoughts, feedback or guidance which you think may be useful. We hope to move forward fairly quickly, so please pass on comments either through this post, or directly to Brandon and/or me as quickly as you're able. Ideally we would hope to post this letter tomorrow afternoon.
Thank you as always for your thoughtful comments and advice.
