membership not registered properly

[#1]

Dear ACS help desk,

When I view my own profile and click on 'View more details', the pop-up window claims 'ACS MEMBERSHIP false', despite the fact that I have been an ACS member for a couple of weeks now. Also, I cannot upload any information about my employment history, education and publications. My membership number is 30330360. Thank you for your help,

Harro Dittmar

[ChrisbbSchmidt]

Hello, Harro,

You should be able to upload information about your experience, education,and publications.

I checked our system, and I believe you have two ACS IDs. One is associated with your membership and the one you have used here is not.

You may want to contact ACS service (service@acs.org or 1-800-333-9511 (US and Canada), 614-447-3776 (outside North America) to get more information about your accounts.

Christine

[HarroRD]

Thank you Christine,

You are right, that seems to be the problem. I contacted the ACS service and they will help me merge the two accounts.

Harro

[ChrisbbSchmidt · Accepted solution]

I’m glad we could get this resolved for you.

Christine