Downloading Issues to your device as an ACS Member

Document created by Pamela Rigden Snead on Mar 8, 2012Last modified by Pamela Rigden Snead on Apr 25, 2013
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I am an ACS Member how can I download my issues for free?

Members of the American Chemical Society can download issues of C&EN within the app at no cost. Simply log in with your ACS ID and password. If you are not an ACS member, you can purchase issues individually or become an ACS member.

 

How do I login as an ACS Member?

ACS members can access issues within C&EN Mobile for no charge by entering their ACS IDs either after selecting an issue to download or by selecting the “Login” button located in the top right corner of all main screens.

  1. Tap on Log In button found in top right.
    The login page appears
    OR
  2. Tap on Download button from TOC page or from the C&EN Store.
    Two options to download the issue appear:
    1. As an ACS Member (Member Download)
    2. Purchase for $3.99
  3. Tap Member Download.
    The Login window appears.
  4. Enter your ACS ID and password

Once the you have entered a valid ACS ID and password, the Success message appears confirming the issue has been downloaded. You are automatically taken to the My Library page.

If you are not an ACS member, you can purchase an issue directly from the C&EN Store or from the Table of Contents page of a selected issue.

 

How do I become an ACS member?

If you would like to become a member of ACS, you can apply online on ACS.org.

Questions about your C&EN subscription? Contact ACS Member Services by email or phone.

800-333-9511 (US only)

614-447-3776 (outside the US)

Customer Service representatives are available Mon. - Fri., except holidays, from 8:30 a.m. - 5:00 p.m. ET.

 

What is an ACS ID?

The ACS ID is a single set of login credentials (i.e., user name and password) used to access multiple ACS online products, including:

•     C&EN Mobile issues

•     ACS Publications journals

•     C&EN Online

•     www.acs.org

•     ACS Network

 

How do I get an ACS ID?

The ACS ID is a single set of log-in credentials (i.e., user name and password) used to access multiple ACS online products, including ACS Publications, C&EN Online, www.acs.org, and the ACS Network. Don't have one? Creating one is free and will only take a few minutes. Register now.

 

Contact Us/Report an Issue

Send e-mail to webmaster.cen@acs.org.

 

What if my ACS Member access is denied?

You may receive a login denial if:

•     The password and username have been incorrectly entered

•     Your ACS membership is no longer active

•     You are attempting to access issues via an institutional access

•     You are offline

•     The server is down

 

Troubleshooting Login access

  1. ACS ID and password are case sensitive - Ensure cap locks are not on and you have entered the ACS ID and password with correct upper and lower case lettering.
  2. No institutional access - C&EN Mobile is only for individual memberships. Institutional access is not recognized by C&EN Mobile.
  3. Internet connectivity - If you are not connected to the internet, you will not be able to access the C&EN Mobile servers and download issues or login. You will receive a “No Network” connectivity error if you attempt to download an issue while offline.
  4. If C&EN Servers are down, the system will not be able to validate the ACS ID and password. Contact webmaster.cen@acs.org to investigate.

If you have questions about your membership status, contact ACS Member Services by email or phone.

800-333-9511 (US only)

614-447-3776 (outside the US)

Customer Service representatives are available Mon. - Fri., except holidays, from 8:30 a.m. - 5:00 p.m. ET.

If your membership is active and your access is being denied, then contact webmaster.cen@acs.org.

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