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BWBenjamin
New Contributor

Act4chemistry

I am unable to change  my email address for Act4Chemistry emails from Karen Garcia. I changed the email address in my profile and the other ACS emails are correctly routed. 

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norma44shah
New Contributor

Re: Act4chemistry


@BWBenjaminPandaExpressFeedback wrote:

I am unable to change  my email address for Act4Chemistry emails from Karen Garcia. I changed the email address in my profile and the other ACS emails are correctly routed. 


It sounds frustrating that you're unable to update your email address for Act4Chemistry emails despite changing it in your profile for other ACS emails. Here are a few steps you can try:

  1. Contact Support: Reach out to ACS support directly and explain the issue. They might need to manually update the email address for you.

  2. Check Settings: Double-check your profile settings to ensure that the email change has been saved correctly. Sometimes, changes might not save properly due to technical glitches.

  3. Clear Cache: Try clearing your browser cache and cookies, then log in again to see if the change takes effect.

  4. Update ACS: Ensure that all your ACS-related accounts are updated with the new email address. Sometimes, different systems within the same organization might not sync changes immediately.

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